The booking, cancellation, and trip-day terms that apply when you book with us.
Last updated
Effective Date: Jan-01-2026
Touch The Himalaya Treks and Expedition Pvt. Ltd. values the Privacy of our clients, website visitors, and partners. These Terms and Conditions govern all bookings, services, and agreements made with Touch The Himalaya. By booking any Tours, Treks or other service with us, submitting an inquiry, or using our services, you agree to the terms outlined below.
Touch The Himalaya operates in cooperation with its Sister Company, Manaslu Guides Nepal, which also manages bookings, payments, permits, and administrative processes on our behalf.
Booking and Payment Policy:
A non-refundable deposit of 10% of the total trip cost is required at the time of booking to secure your reservation.
The remaining balance can be settle by the day before the trip start date. (To book some specific trips we organize, we require valid scanned copy of Passport and passport size photo)
Payments can be made via bank transfer, credit card, or other agreed-upon methods. For your convenience, you may forward the full Payment online through This website payment link. However, a 3.5% fee of the total amount will apply which is assessed by our local Nepalese bank.
Cancellation Policy
Cancellation by the Client:
Cancellations made more than 30 days before the trip start date will incur a loss of the 10% deposit.
Cancellations between a week to 10 days before the trip start date will be subject to a 20% cancellation fee.
Cancellations less than 24 Hours before the trip start date will result in a 100% cancellation fee.
Cancellation by the Company:
We reserve the right to cancel any trip due to unforeseen circumstances such as natural disasters, political instability, or insufficient bookings. In such cases, a full refund or an alternative trip will be offered.
NOTE:Trip cancellation and refund policy can be amended also between the clients and the Company’s mutual understanding.
Travel Insurance
Travel insurance is not mandatory but highly recommended. It should cover emergency medical expenses, evacuation, trip cancellation, and loss of personal belongings.
Clients are responsible for ensuring their insurance covers activities related to Nepal Tour, trekking and adventure sports.
Risk and Liability
Adventure travel involves inherent risks, including but not limited to accidents, illness, natural disasters, and political disturbances.
Clients must acknowledge these risks and agree that Touch The Himalaya Treks and Expedition is not liable for any injury, loss, or damage during the trip.
Clients are strongly advised to have appropriate insurance coverage. Our staff are insured by our Company.
Health and Safety
Clients should be in good health and physically fit for Tour, Trekking and other adventure activities.
It is recommended to consult a doctor before the trip, especially for high-altitude treks and expeditions.
Clients must inform us of any pre-existing medical conditions.
Compliance with safety instructions provided by guides is mandatory.
Visa and Permits
We handle all necessary Tour, Trekking and Expedition permits.
Obtaining a Nepal visa is the client’s responsibility. Most nationalities can obtain a visa on arrival at Tribhuvan International Airport or border entry points.
Itinerary Changes and Force Majeure
We reserve the right to modify the itinerary due to weather conditions, natural disasters, political unrest, or other unforeseen events.
In cases of force majeure (acts of God, war, strikes, epidemics, etc.), no refunds will be provided for unused services.
Client Conduct
Clients are expected to behave respectfully towards guides, fellow travelers, and local communities.
Illegal activities, disruptive behavior, or failure to comply with safety instructions may result in trip termination without a refund.
Governing Law
These Terms and Conditions are governed by the laws of Nepal. Any disputes will be resolved under the jurisdiction of the courts of Nepal.
By confirming your booking and making a payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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Need help with a booking?
We can talk through cancellations, deposits, or rebooking on a call.