How we handle the personal information you share with us, in plain English.
Touch The Himalaya Treks & Expedition Pvt. Ltd. ("Touch The Himalaya," "we," "our," or "us") respects client's privacy and is committed to protecting their personal information.
This Privacy Policy explains how we collect, use, store, and protect our client's personal data when they visit our websites, contact us, or book any of our travel services.
This policy applies to all websites and brands operated by Touch The Himalaya Treks & Expedition Pvt. Ltd., including:
By using our websites or booking our services, you agree to the practices described in this Privacy Policy.
Touch The Himalaya Treks & Expedition Pvt. Ltd. is a Nepal Government Registered Trekking and Tour Operator based in Kathmandu, Nepal. As the parent company, we manage all customer inquiries, bookings, payments, permits, and operational services across our associated brands mentioned above.
Depending on the services you use, we may collect the following information:
We may collect payment-related details required to process your booking.
For your security, we do not store complete credit card information on our servers. Online payments are processed securely through trusted third-party payment providers.
When you visit our websites, we may automatically collect:
Your information is used solely for legitimate business purposes, including:
Where applicable, we process your personal data based on:
We only share your personal information when necessary to organize your trip.
Your information may be shared with:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Certain destinations require passport information to obtain travel permits.
Examples include:
These documents are submitted only to the relevant government authorities as required by law.
For trekking and adventure activities, you may voluntarily provide medical or dietary information to help us organize a safe trip. This information is treated confidentially and shared only with guides, emergency responders, or healthcare providers when necessary for your safety.
Our websites use cookies to improve your browsing experience. Cookies help us to remember your preferences, analyze website traffic, improve website performance, understand visitor behavior, provide relevant content etc. You may disable cookies through your browser settings, although some website features may not function properly.
We may use trusted analytics services such as Google Analytics or similar tools to understand website usage.
These services collect anonymous statistical information and do not identify individual users unless additional personal information is voluntarily provided.
If you subscribe to our newsletter or request travel information, we may occasionally send you travel updates, special offers, destination news, seasonal promotions, company announcements etc., You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We take reasonable technical and organizational measures to protect your information against: unauthorized access, misuse, loss, alteration and disclosure.
Although no online system is completely secure, we continually work to safeguard your personal information using industry-standard security practices.
We retain personal information only for as long as necessary to:
When information is no longer required, it is securely deleted or anonymized where appropriate.
As an international travel company, some personal information may be shared with trusted partners in Nepal, Tibet (China), Bhutan, or other countries involved in your travel arrangements. We take reasonable steps to ensure that your information remains protected throughout these transfers.
Depending on your country of residence, you may have the right to:
Requests may be submitted using the contact information below.
Our websites are not intended for children under the age of 16 without parental or guardian involvement.
If we become aware that personal information has been collected from a child without appropriate consent, we will promptly remove such information where required.
Our websites may contain links to external websites, including tourism boards, airlines, hotels, payment providers, and travel partners. We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. The latest version will always be published on our websites with the updated effective date.
Contact Information
Touch The Himalaya Treks & Expedition (P.) Ltd.
JP. Road, Thamel, Kathmandu, Nepal
Email: hello@touchthehimalaya.com.np
Alternative Email: tthimalaya@gmail.com
Website: https://www.touchthehimalaya.com.np
For destination-specific inquiries, travelers may also contact us through our associated brand websites. Regardless of the website used, all bookings are administered by Touch The Himalaya Treks & Expedition Pvt. Ltd.
By accessing our websites, submitting an inquiry, making a booking, or using any services provided by Touch The Himalaya Treks & Expedition Pvt. Ltd. or its associated brands, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Keep reading
Legal
Read Touch The Himalaya's booking, payment, refund, cancellation, deposit, and travel policy for Nepal, Tibet, Bhutan, and Manaslu treks.
.jpg)
Information
Explore Bhaktapur, the “City of Devotees.” Discover ancient temples, rich culture, Durbar Square, and traditional Newari heritage in Nepal.
Our story
Touch The Himalaya is a locally owned Nepal trekking company offering authentic, safe Himalayan journeys across Nepal, Tibet, and Bhutan.
Our Kathmandu team replies within one working day — usually faster.
